Do you feel that you communicate
professionally and effectively? Itís not just about what you say but
also about how you say it. Build your professional image by acquiring
skills you need to communicate confidently and effectively.
How we communicate in our work environments is constantly changing.
The norm for our day-to-day communications is now a world of e-mail,
text-messaging, blackberries, interspersed with face-to-face
communications. Recognizing the importance and etiquette required for
interpersonal and organizational communication is critical for your
professional success. This seminar will address all forms of
communication used in the workplace and give you the skills you need to
Use active listening and questioning skills to
strengthen professional effectiveness
Understand the importance of diplomacy and tact in
Know how to adapt your communications for your
Identify the elements of interpersonal and
organizational communications at all levels
Learn text-messaging, e-mail and blackberry etiquette
Discover the power, influence and impact of
Who Should Attend
Professionals who recognize the need to build their communication
skills for personal and business success.
For more information please contact our
Training Advisor, Jackie Collins, at 864-2131 or by